There can be several reasons a transaction is declined, from inadequate funds to submitting the incorrect details from the client, resulting in a rejection.
Depending on your business, you may have a greater risk of experiencing the dreaded “this transaction has been declined” message. If you operate a business deemed high risk, this may happen more frequently. Because high risk businesses often have elevated chargeback ratios, implementing processing safety measures can go a long way.
The error message is most likely due to the bit too restrictive configuration of the payment gateway. When you aren’t an expert in processing credit cards, it can prove challenging figuring out what went wrong.
Defense against fraud includes raising a flag on orders that seem out of the ordinary. By having a solid understanding of your transaction history, you’ll have a better comprehension of orders that may seem “unnatural” as you examine your chargeback system.
If circumstances allow, consider getting in touch with the customer directly to ensure the purchase order was deliberate. Through this approach, before the transaction goes stale, you can manually check the payment and do the fine-tuning by phone. It is a smart way to more easily prevent missed revenue and get around the mistake of the transaction declined message.
One Payment provides businesses is an all-in-one payment processing provider offering small businesses a mobile merchant account capable of handling mobile credit card processing. In addition to improving cost efficiency and ease of use, the mobile credit card processing solutions from One Payment will ensure that the company retains a strong competitive advantage in an increasingly competitive market. For more information on our credit card processing services, please call 855-609-7050.